A practical fit for home computers
- Families and multi-computer households
- Seniors and adult children coordinating support
- Remote workers and independent professionals
- Rural households with limited nearby support
Remote service available throughout the United States
Residential computer protection without a trip to the shop
Catlin Care helps eligible Windows and Mac computers stay monitored, managed, updated, and connected to remote-support capability. Backup and recovery are included in selected plans.
Clear boundaries
Manual repair labor, projects, hardware, and hands-on or on-site services are separately approved and billed. Catlin Care reduces risk but cannot guarantee prevention of every cyberattack, hardware failure, data loss, or interruption.
For families
Use one consistent protection standard across household computers.
Each eligible computer has its own monthly plan. Families can choose Core for managed security and support, or Core + Backup & DR when important files need managed cloud backup and recovery capability.
Useful when family lives apart
Secure remote-support capability gives the covered computer a direct path to Catlin Computer Solutions. The computer owner still controls access, and manual repair work is separately approved.
Compare exact plan inclusionsFor seniors and caregivers
Human onboarding and a clearer way to ask for help.
One-on-one onboarding helps install and verify the service on an eligible computer. Direct phone, text, and email support remains available after activation.
What caregivers should understand
- The computer owner authorizes installation and remote access
- Monitoring and updates reduce risk but cannot prevent every incident
- Backup is included only with Core + Backup & DR and Shield
- Response is not the same as guaranteed immediate resolution
Onboarding is included
Choose a plan, enroll securely through Stripe, then open the protected installation page after verified payment and use its secure download link. Protection is not fully active until installation and verification are complete.
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